FAQs
Yes. We offer both natural diamonds and lab-grown diamonds. The diamond type is clearly mentioned on each product page.
Yes. Our diamonds come with proper certification to guarantee authenticity and quality.
We use high-quality 925 sterling silver and gold plating to ensure durability and shine.
Our jewelry is made with premium finishing, but proper care helps maintain its shine for a long time.
Yes. Our jewelry is designed to be skin-friendly and comfortable for daily wear.
Yes. Most Misa Diam pieces are designed for everyday use, but we recommend removing them during heavy activities.
Keep your jewelry away from water, perfume, and chemicals. Store it in a dry place.
Yes. We offer custom designs for special occasions. You can contact our support team for details.
We accept UPI, debit cards, credit cards, and secure online payments.
Yes. After placing your order, you will receive a confirmation email with your order details.
Yes. Orders can be canceled before they are shipped.
Yes, if your order has not been shipped yet, Just drop the mail.
Yes. Every Misa Diam order comes in premium and gift-ready packaging.
Orders are usually delivered within 3-7 business days depending on your location, Excluding custom orders.
Yes, We offer international shipping.
Once your order is shipped, you will receive a tracking link via email or message.
We never send damaged product and whatever product has been going to be ship, For that we have packaging video with customer order no.
Yes. Returns are accepted within the specified return period if the product is unused (Go Through With Return Policy).
Yes. Exchanges are available if the product has a manufacturing defect or size issue.
You can contact our support team for size exchange options (Customer have to pay courier charges and service fees for that).
You can reach us through email, website contact form, or social media.
