Shipping Policy - Misa Diam

At Misa Diam, we are committed to delivering your jewelry safely and quickly. Please review our shipping policy below.

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Once your order is shipped, delivery usually takes 3-7 business days, depending on your location. Delivery times may vary during peak seasons or due to unforeseen courier delays.

Order Tracking

After your order is shipped, you will receive a tracking number via email or message so you can monitor your delivery in real time.

Shipping Charges

Shipping charges may vary depending on your location and the total order value. Any applicable shipping cost will be displayed during checkout before you complete your purchase.

Secure Packaging

All Misa Diam jewelry is packed in premium, secure, and gift-ready packaging to ensure your product arrives safely and in perfect condition.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team as soon as possible. We will work with the courier partner to resolve the issue quickly.

Incorrect Address

Please ensure your shipping address is correct when placing your order. Misa Diam is not responsible for delays or failed deliveries caused by incorrect address details.

Contact Us

If you have any questions about shipping or your order, please contact our support team through our website contact page or email.

Have a Question?

The Misa Diam team is always ready to assist you. If you need help with an order, product details, or anything else, we are here for you.

Email

  1. contact@misadiam.com
  2. misadiam7@gmail.com
Contact Us